Privacy Policy

Introduction

Caret AI, Inc dba Firstloop ("Company," "we," "us," or "our") operates the Nomendex application and website (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

Information We Collect

We may collect the following types of information:

• Account Information: When you create an account or subscribe to our Service, we may collect your name, email address, and payment information.
• Phone Number: If you opt in to our SMS/texting features, we collect your phone number to enable text-based interaction with your workspace.
• Usage Data: We collect anonymized analytics data about how you interact with the Service, such as pages visited and features used, to improve our product.
• Device Information: We may collect information about the device you use to access the Service, including device type, operating system, and browser type.

Information We Do Not Collect

Nomendex is a local-first application. Your notes, files, and workspace content are stored locally on your device. We do not collect, store, or have access to the content of your notes, documents, or workspace files unless you explicitly choose to use a cloud-connected feature.

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Process your subscription and payments
• Enable SMS/texting features if you have opted in
• Improve, personalize, and expand our Service
• Communicate with you about updates, security alerts, and support
• Monitor and analyze usage trends to improve user experience

Data Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We will not disclose your information to third parties except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating the Service (e.g., payment processing, analytics), subject to confidentiality obligations.
• Legal Requirements: We may disclose information if required by law, regulation, or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

SMS/Texting Privacy

If you opt in to receive SMS messages from Nomendex, your phone number will be used solely for the purpose of enabling text-based interaction with your Nomendex workspace. We do not share, sell, or provide your mobile information (including phone number and opt-in data) to third parties or affiliates for marketing or promotional purposes. You may opt out of SMS at any time by texting STOP. Message and data rates may apply. For help, text HELP or contact us at [email protected].

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict our processing of your information
• Data portability

To exercise any of these rights, please contact us at [email protected].

Children's Privacy

Our Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: